Server Administration and Maintenance

The Problem

Are your servers vulnerable to security threats, running inefficiently, or suffering from outdated configurations that could crash at any moment, putting your business operations and customer data at risk?

Why It Matters

Every day your servers remain unmanaged is another day hackers have to exploit vulnerabilities in your outdated systems and configurations. While you're focused on running your business, your infrastructure is silently accumulating technical debt – resource bottlenecks, security holes, and performance issues that could cost you customers and credibility. Your competitors' servers respond in milliseconds while yours take seconds. Their infrastructure is monitored 24/7 while yours only gets attention when something breaks. When disasters strike (and they will), you're scrambling to find emergency help at premium rates, while they have professional server administrators just a phone call away. The cost of NOT maintaining your servers isn't just the eventual emergency repairs – it's the lost revenue from downtime, damaged reputation, and sleepless nights worrying about when the next system failure will strike.

Our Solution

**STOP worrying about your servers and START focusing on your business.** Neil Millard, award-winning DevOps professional (Computing 2024), has helped over 200+ businesses transform their infrastructure from liability to asset. Our clients see average improvements of 50% better server performance, 99.9% uptime, and ZERO security breaches – while their competitors struggle with outages and attacks. **Here's what happens when you choose professional server administration:** • Your servers perform 3x more efficiently with optimized configurations • Zero unexpected downtime means zero lost revenue • Proactive monitoring catches problems before they impact your business • 24/7 security monitoring stops threats before they can damage your operations • Expert scaling advice ensures your infrastructure grows with your business **Choose your server management level:** **BASIC SERVER MANAGEMENT - £200/MONTH** ✓ Server monitoring & alerts ✓ Security updates & patches ✓ Basic backup verification ✓ Monthly health reports Time: 2-3 hours/month per client **STANDARD PACKAGE - £350/MONTH** Everything in Basic, plus: ✓ Performance optimization ✓ Log analysis & troubleshooting ✓ Security hardening reviews ✓ Disaster recovery planning Time: 4-5 hours/month per client **PREMIUM PACKAGE - £500/MONTH** Everything in Standard, plus: ✓ 24/7 response SLA ✓ Infrastructure scaling advice ✓ Compliance monitoring ✓ Emergency support included Time: 6-8 hours/month per client **READY TO STOP WORRYING AND START SCALING?** Every day you wait is another day your competitors gain the infrastructure advantage. Your servers should be your business foundation, not your biggest headache. Join the 200+ businesses who sleep soundly knowing their infrastructure is bulletproof. **Don't let another server failure, security breach, or performance issue cost you customers. Get your servers professionally managed today.**

Frequently Asked Questions

The Basic Server Management package provides essential server administration to keep your infrastructure secure and operational. This includes 24/7 server monitoring with automated alerts for critical issues like resource usage spikes, service failures, and security threats. We handle all security updates and patches to keep your servers protected against known vulnerabilities. Our basic backup verification ensures your data protection systems are working correctly, and you'll receive comprehensive monthly health reports showing server performance, completed maintenance, and any issues we've addressed. With 2-3 hours of dedicated time per month per client, this package is perfect for small businesses that need reliable server management without the overhead of in-house IT staff.

The Standard Package builds on our Basic service with advanced performance optimization and proactive problem-solving capabilities. We conduct detailed performance optimization including resource allocation tuning, database optimization, and system configuration improvements that typically result in 30-50% better server performance. Our comprehensive log analysis and troubleshooting service identifies potential issues before they become critical problems. We perform security hardening reviews to strengthen your server's defense posture and develop comprehensive disaster recovery plans tailored to your business needs. With 4-5 hours of dedicated time per month per client, you get priority support with faster response times and detailed monthly optimization reports.

The Premium Package provides enterprise-level server administration with guaranteed 24/7 response SLA and comprehensive infrastructure management. This includes everything from the Standard package plus immediate response to critical issues, advanced infrastructure scaling advice to handle growth, and compliance monitoring to meet regulatory requirements. With 6-8 hours of dedicated time per month per client, you get emergency support included at no additional cost, proactive capacity planning, and a dedicated technical account manager who understands your infrastructure intimately. Our 24/7 monitoring includes automated failover capabilities and immediate escalation procedures to minimize any potential downtime.

Response times are structured to match the criticality of your business operations. Basic Server Management clients receive next-business-day response for routine issues and same-day response for critical server problems. Standard Package clients get priority support with 4-hour response for critical issues and same-day response for all other matters. Premium Package clients receive our fastest response with guaranteed 24/7 SLA - critical issues are responded to within 2 hours regardless of time or day, including weekends and holidays. Our monitoring systems often detect and begin resolving server issues automatically before they impact your operations, thanks to advanced alerting and pre-configured response procedures.

We provide server administration for all major platforms and infrastructure types. Our team has extensive experience with Linux distributions (Ubuntu, CentOS, RHEL, Debian), Windows Server environments, cloud platforms (AWS, Azure, Google Cloud), and hybrid infrastructure setups. We also manage virtualized environments using VMware, Hyper-V, and containerized applications with Docker and Kubernetes. For each environment, we tailor our administration approach to leverage platform-specific best practices and tools. Cloud infrastructure benefits from our expertise in auto-scaling and resource optimization, while on-premises servers receive focused attention on hardware monitoring and maintenance scheduling. Our platform-agnostic approach means you get expert server management regardless of your current infrastructure setup.

Contact Us

Delta Famiglia Limited
The Stable
3-6 Wadham Street
Weston-super-Mare
BS23 1JY